Privacy Policy

Last updated: May 3, 2026

Phenome Technologies Inc. ("Phenome Technologies," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that data when you visit our website, complete a contact or survey form, or otherwise interact with us.

1. Who We Are

Phenome Technologies Inc. is a specialist manufacturer of circadian and behavioral research equipment headquartered in Skokie, Illinois, USA.

2. What Information We Collect

We collect information in the following ways:

• Contact forms: When you submit a contact inquiry we collect your name, work email address, organization, country, and the content of your message.
• Research needs surveys (e.g. SRBR Survey): When you complete a survey we may collect your name, institution, email address, primary research area, and your responses to survey questions about equipment, workflows, and future needs.
• Newsletter sign-up: We collect your email address when you subscribe to our mailing list.
• Website analytics: We use Google Analytics 4 to collect anonymized data about how visitors use our website, including pages visited, time on site, and approximate geographic location (country/city level). This data does not directly identify you.
• Cookies: Our website uses cookies placed by Google Analytics. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested product or technical information.
• Follow up on survey responses to understand your research needs and tailor our product development accordingly.
• Send newsletters or product updates where you have subscribed or consented.
• Improve our website and marketing materials based on aggregate, anonymized analytics data.
• Comply with any legal obligations that apply to us.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing (EEA / UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

• Consent — where you have ticked a consent checkbox on a form (e.g. survey participation, newsletter sign-up).
• Legitimate interests — to respond to direct inquiries and improve our products and services, where this does not override your fundamental rights.
• Legal obligation — where we are required to retain or process data by applicable law.

5. How Long We Keep Your Data

• Contact and survey responses are retained for up to three (3) years from the date of submission, or until you request deletion, whichever is sooner.
• Newsletter subscriber lists are maintained until you unsubscribe.
• Google Analytics data is retained according to Google's standard data-retention settings (default 14 months).

6. How We Share Your Information

We share your data only with trusted service providers that help us operate our business, including:

• Email delivery providers — used to transmit form submissions and newsletters securely.
• Google Analytics — aggregated, anonymized site usage data. See Google's Privacy Policy.

All third-party providers are contractually obligated to process data only on our instructions and to maintain appropriate security measures.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. Form submissions are transmitted over HTTPS. Access to stored contact and survey data is restricted to authorized Phenome Technologies personnel.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete data.
• Request deletion ("right to be forgotten") of your personal data.
• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
• Object to or restrict processing in certain circumstances.
• Data portability — receive a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@phenometechnologies.com. We will respond within 30 days.

9. Cookies

We use the following cookies on this website:

• Google Analytics cookies (_ga, _gid, _ga_*): These cookies collect anonymized information about how visitors use our site. They do not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can disable or delete cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

10. Children's Privacy

Our website and services are directed at research professionals and are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated "Last updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: